COVID-19 Guidelines

COVID-19 Guidelines

To ensure our community is safe and secure at our event, we have prepared the following guidelines which are based on the current UK government and industry advice and regulations.

We are constantly reviewing these guidelines in collaboration with the latest government advice, the local authority, our industry association; the Association of Event Organisers (AEO) and the venue at which the event is hosted.

We are highly committed to the health and safety of our visitors, exhibitors, contractors, and the wider community.

Air Quality & Ventilation

• Venue ventilation has been increased in line with the latest CIBSE (Chartered Institution of Building Services Engineers) guidance and recommendations.

Cashless Payments

• Food and drink can be purchased via the venue catering outlets using contactless payment methods to minimise contact points and to provide speedier service.

Cleaning

• Along with the venue, we are conducting a thorough, enhanced cleaning regime of all features and public areas prior to event opening and during the event.

COVID-19 Status Checks

• In line with the recent changes to government guidance and the end of Plan B restrictions, we will no longer require visitors, exhibitors, and contractors to pass through COVID-19 status checks at the entry points to the venue. We continue to encourage people to take a lateral flow test before arriving at the venue, but this is not a condition of entry.

Face Coverings

• It is no longer mandatory to wear face coverings, however, government guidance does recommend that people still wear face coverings in enclosed or crowded spaces, so we do encourage people to wear face coverings at the event.

Food & Drink

• Food and drink can be purchased via the venue catering outlets using contactless payment methods to minimise contact points and to provide speedier service.

Hand Sanitiser

• There will be hand sanitising stations available in the venue public space and the event halls in high traffic areas.
• Carry your own hand sanitiser where possible.
• Don’t forget to wash your hands frequently throughout the event.

Registration

• To minimise queuing and contact during registration, we strongly advise all visitors, exhibitors & contractors to pre-register to attend an event.

Social Distance

• Please be conscious of the space around you, giving people distance where possible.
• Check before initiating personal contact.

Symptoms

• Before travelling to the event, we ask everyone to take personal accountability for their health and those around them by adhering to our COVID-19 safety measures. Do not attend if you are displaying symptoms, have been asked to self-isolate or live with an individual who has symptoms of COVID-19.
• You can find out more about COVID-19 symptoms here.

Resources

• Venue Guidance: ExCeL London
• Industry Association Guidance:
  • Association of Event Organisers Ltd (AEO)
  • Association of Event Venues (AEV)
  • Event Supplier and Services Association (ESSA)

Feedback

• We highly value the feedback of all our visitors, exhibitors & contractors and would love to hear from you about anything you enjoyed, anything we can improve on and how you found the safety measures at our event. Keep an eye on your emails after the event.

Our COVID-19 safety plan reflects the requirements of the UK government, the local authority, our industry association; the Association of Event Organisers (AEO) and the venue at which the event is hosted. We constantly review the latest guidance and will continue to adapt these guidelines where necessary to ensure we keep visitors, exhibitors, contractors, and the wider community informed of any changes.